Privacy Policy
We take care of your personal data. Below we explain who processes it, why, for how long and what rights you have. This policy covers cellahub.pl.
1. Data controller
The controller is CellaHub Sp. z o.o., registered in Wrocław, pl. Św. Macieja 7/5, 50-244 Wrocław, Poland, National Court Register (KRS) no. 0000852765, NIP 8943156688. For data matters, email biuro@cellahub.pl or call +48 505 875 888.
2. What data we process
- Enquiry form data: full name, company, phone number, email address, selected service, number of pallets and your message.
- Data from email and phone conversations.
- Visit counter data: the address of the page visited and an irreversible hash made from the IP address and the browser (see section 9).
- Google Analytics data – only with your consent to analytics cookies: an identifier from a cookie, pages visited, visit time and flow, where you came from (e.g. a search engine), device and browser type, and approximate location (country, city).
3. Purposes and legal basis
- Responding to enquiries and preparing offers – Art. 6(1)(b) GDPR, or Art. 6(1)(f) GDPR where you act on behalf of a company.
- Concluding and performing contracts – Art. 6(1)(b) GDPR.
- Accounting and tax obligations – Art. 6(1)(c) GDPR.
- Establishing, pursuing or defending claims – Art. 6(1)(f) GDPR.
- Website visit statistics – Art. 6(1)(f) GDPR (our legitimate interest in knowing which pages are read; the data cannot identify anyone).
- Google Analytics statistics – Art. 6(1)(a) GDPR (your consent to analytics cookies, which you can withdraw at any time).
4. Retention
- Form messages – in the website panel for 12 months from submission, then deleted automatically.
- Email correspondence – until the conversation ends, then for 12 months.
- Contract data – for the term of the contract and until claims become time-barred.
- Accounting records – for the period required by tax law.
- Visit counter entries – 400 days, then deleted automatically.
- Google Analytics data – detailed visit data for no longer than 14 months. Google Analytics cookies expire after 2 years, or earlier if you withdraw consent.
5. Recipients
Data may be received by entities that help us run our business and process it on our behalf: the company maintaining the website and the server with email, and our accounting firm. If you consent to analytics cookies, statistical data is also received by Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) as the provider of Google Analytics. It may be transferred to Google LLC in the USA under the European Commission’s adequacy decision (EU-US Data Privacy Framework). Otherwise we do not transfer data outside the European Economic Area.
6. Your rights
You have the right to access, rectify, erase, restrict and port your data, and to object to processing based on our legitimate interest. You can withdraw the consent to be contacted given in the form at any time by writing to biuro@cellahub.pl, and your consent to analytics cookies in the cookie settings. You may also lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw.
7. Is providing data required?
It is voluntary, but without it we cannot reply to your enquiry or prepare an offer.
8. Automated decisions
We do not make decisions based solely on automated processing and do not profile visitors. We do not use Google Analytics data for advertising.
9. Cookies and visit statistics
Without your consent the website stores no cookies on your device. If you consent to analytics cookies, we use Google Analytics, which stores its own cookies. Separately, we count visits ourselves, on the server, without cookies and without storing IP addresses. See our Cookie Policy.
10. Changes
We may update this policy. The current version is always on this page. Last updated: 13 October 2026.