You sell.We ship.
Fulfilment is a service for online stores that saves time and speeds up order handling. We take care of storage, packing, shipping and returns while you focus on selling.
The life of an order
From “buy now” in your store to the parcel at your customer’s door. You see every step in the system.
What we do for you
We become your outsourced logistics team. You deliver the stock, we handle the rest.
Receiving
We count, check and put away your deliveries.
Storage
Your stock is safe in a monitored, insured facility.
Picking
We pick orders based on data from your store.
Packing
Our materials or your branded packaging.
Shipping
With the carrier you work with.
Returns
We take in returns and put the goods back into stock.
We ship with your carrier
We don’t tie you to a single courier company. We ship with the carrier you have a contract with, and waybill numbers go straight into the system.
Common questions
Can I ship in my own packaging?
Yes. We pack in our materials or in branded packaging you supply.
How do orders reach the warehouse?
We connect our system to your store or ERP, so orders flow in automatically. We build our system in-house, so we can tailor the integration to your needs.
Which carriers do you work with?
We ship with the carrier you already work with, on your contracts. Tell us which courier company you use and we will set things up around it.
Do you handle returns?
Yes. We take in returns from your customers, check the goods and put them back into stock.
How are services billed?
Every service is logged automatically in the system, so you can see your charges as they accrue.